Billing Information

At PrimaPet, we accept all major payment methods, including Visa, Mastercard, American Express, Discover, Diners Club, and JCB.

Payment Terms & Processing. Payment must be made in full at the time of checkout before order processing and shipment.

Security & Data Protection Our payment infrastructure utilizes encrypted, PCI-DSS compliant secure servers to ensure your transactions are fully protected. Your sensitive credit card details are processed directly through secure third-party payment gateways (e.g., Shopify Payments, Stripe) and are never stored directly on PrimaPet servers or shared with unauthorized third parties.

Statement Descriptor Charges for your orders will appear on your credit card or bank statement as PrimaPet or Nexa Commerce LLC.

Customer Support (24/7):

PrimaPet
Operated by Nexa Commerce LLC
407 Lincoln Road suite 8N-275
Miami Beach FL 33139
E-mail: info@primapet.co
Phone: +1 888 504 5420